Frequently Asked Questions

Our product is a true digital signage platform capable of implementing nearly any digital signage scenario. Unlike competitors who focus on specific use cases, Revel Digital provides flexibility and customization to meet your unique needs. From simple digital menu boards to complex multi-zone video walls, our platform adapts to your requirements.

SAAS is an acronym for Software As A Service. This refers to web or cloud-based software accessed through a web browser, eliminating the need for local installation and maintenance. With Revel Digital, you can manage your digital signage from anywhere with an internet connection, and updates are automatically deployed without any action required on your part.

Yes, we do not mandate any long-term contracts. You can cancel at any time without penalty. We believe in earning your business every month through exceptional service and continuous innovation.

Prices vary depending on the number of players/devices in your deployment. Our flexible pricing model scales with your needs. Please contact our sales team for current pricing information and a custom quote tailored to your specific requirements.

Yes! Revel Digital supports video wall implementations. You will need compatible hardware that supports video wall configurations, such as Windows PCs with multiple display outputs or specialized video wall controllers. Our platform can synchronize content across multiple displays to create stunning video wall experiences.

Security is paramount at Revel Digital. We are ISO/IEC 27001 certified and implement industry-standard security protocols including encrypted data transmission, secure authentication, and regular security audits. All communication between devices and our cloud platform is encrypted, and we comply with GDPR, CCPA, and other privacy regulations.

Revel Digital supports a wide range of hardware platforms including Windows, Android, Linux (including Raspberry Pi), BrightSign, Amazon Fire TV, and Chromecast. This flexibility allows you to choose the hardware that best fits your budget and technical requirements.

Yes, you can integrate live TV in several ways. For displays with HDMI inputs, you can use external tuners or cable boxes. We also support streaming protocols for IP-based TV sources and integration with various streaming services. Contact our support team for guidance on the best approach for your specific scenario.

Yes, we offer audience analytics capabilities through integrations with compatible sensors and cameras. You can measure dwell time, audience demographics, and engagement metrics to understand the effectiveness of your digital signage content and make data-driven decisions.

Yes, Revel Digital supports beacon integration for proximity-based experiences. You can trigger specific content when mobile devices come within range of your displays, enabling personalized messaging and interactive campaigns that bridge the gap between digital signage and mobile engagement.

Revel Digital includes generative AI features across all service tiers at no extra cost. This includes AI-powered template creation, AI image generation, AI smart scheduling, and AI template scripting. Simply describe what you want in natural language and the AI builds layouts, generates images, creates complex schedules, or writes custom scripts for you — no design or coding skills required.

AI Analytics lets you schedule AI-powered analysis jobs that run against your account data on a recurring basis — daily, weekly, or monthly. You receive automated reports via email with actionable insights covering audience demographics, media performance, network health, and more. AI Analytics is available to devices on the Plus service tier and is especially valuable for DooH operators looking to optimize their networks.

The AI Account Assistant is a conversational interface that gives you instant insights into your entire digital signage network. You can ask natural language questions about device health, content performance, play logs, audience engagement, alerts, and audit trails — and get answers in real time. It is included with all service tiers.